This Refund Policy describes the terms and conditions for requesting refunds for products or services purchased from billgen.
Refund Eligibility
Subscription Services: Refunds may be eligible within a specified period after the initial purchase, typically within 30 days, for subscription services. After this period, refunds may not be available for subscription services.
One-Time Purchases: For one-time purchases of products or services, refunds may be available within a specified period after the purchase, typically within 14 days. After this period, refunds may not be available for one-time purchases.
How to Request a Refund
To request a refund, please contact our customer support team at [infobillgen.com] and provide the following information:
Your full name...............
Order number.................
Reason for the refund request...............
Refund Processing
Once your refund request is received and approved, we will process the refund within a reasonable timeframe.
Refunds will be issued using the original payment method used for the purchase.
Depending on your financial institution, it may take additional time for the refund to reflect in your account.
Refund Exceptions
Customized Services: Refunds may not be available for customized services that are tailored to your specific needs.
Downloadable Products: Refunds may not be available for downloadable products once they have been downloaded or accessed.
Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at [infobillgen.com].